We fully understand the importance of protecting the personal information collected from our users in their use of or interaction with our Website. Reasonable preventive and protection measures to keep all your data secure while also maintaining its integrity and privacy are of great importance to us.
By using or interacting with this Website/Application/Services or submitting your information, you give your consent to the terms of this Privacy Policy, Terms of Service and any other terms and conditions provided on the website.
Anyone of less than 18 years of age shall only use the website after seeking parental/guardian?s permission for the same. If you are below 13 years of age kindly refrain from providing any personal details to our website or other users on the website. We do not knowingly collect any personal information from anyone below 13 years of age
The policy lays out and describes our collection, use, storage, disclosure and protection of your data and information. It also explains the options available to you in deciding our use of your data and the measures you can take to contact us for any queries or removal/updating of your information. All our policies are compliant with the Australian Privacy Principles under Schedule 1 of the Privacy Act 1988. We have updated several of our policies to include several new standards after the implementation of the General Data Protection Regulation.
netsky.com (NETSKY), referred herein as Us/We/Our, offers digital informative content, bulk orders for the sale of books, coaching and other services.
Your privacy is of utmost importance to us and we do everything in our capacity to ensure rigorous protection for it. We do not sell or rent your information to other third-parties (please read the specific terms herein to know more about our sharing and disclosure with third parties)
Modes of Collection
We collect information:
A. Directly
B. Automatically
Cookies are miniature text files which are stored on your computer when you access or interact with a website which uses cookies. Cookies are perfectly safe from any risk of carrying viruses or running any programs on your computer remotely. Information collected by us through cookies may include your IP address, hardware configuration, internet browser, files or pages viewed on our website, clickstream data, domain names, ISP, time of visit, subsequent website visit, antecedent website visit. HTML5 works almost the same way as cookies but offers better features and functionality
We along with our partners use cookies and HTML5 to enhance the experience on our website and to analyse user behavioural preferences on our website which helps to provide more efficient and better content catered to your preferences. It also helps us to collect demographic details about our users. These aid in personalising the features and content on our website and help to save time when you return by already having your details saved like your shipping and billing information.
You can always choose to disable cookies or HTML5 through your web browser. Kindly keep in mind that disabling cookies may hamper your experience on the website and might result in some of the interactive features not working for you.
We do not share your information with third-parties for their marketing purposes without your consent.
Other than the aforementioned methods we may also analyse or process your data on this website through algorithms processing your record of purchase, behavioural preferences, location history (if permitted by you).
Policies from International Corporation for Assigned Names and Numbers (ICANN), .au domain authority and generic top-level domain or country code top level domain policies require us to collect certain data from our users who have registered or renewed domain names with us. We only collect data where it is mandatory for us to do so according to one or more of the aforementioned policies and the likes.
We may use your information to fulfil any transactions with you, for any legal requirements, or to enhance and improve the services and products provided by us. Such enhancement or improvement would include but not be limited to direct marketing, personalisation or customisation of our features and communication, location-based offers, measuring the success of our promotions and advertising, investigating any frauds or forbidden activity on the website and maintaining general security of our website. We also use your information to communicate with you and keep you updated on the status of the services you have availed or the products you have ordered or any other requests for status updates made by you.
We do not store any information longer than the period of its intended use including for the period for which: you are availing our services or your account is active and after that for the proposes of answering any queries related to your account or to comply with any legal obligations such as taxes regulations. After such period is over we make such information inaccessible or delete or destroy it. If applicable, we also destroy such information on a request from you to erase and destroy all your personal information. Retention for legal purposes is an exception to this provision.
As a general guiding principle, we do not share your information with third-parties. However, there may be some exceptions to this. All information shared/disclosed by us will still be handled according to the terms of this Privacy Policy by any third-party it is disclosed to
Any disclosure you make by voluntarily sharing information with a third-party by following any external links or advertisements provided on our website shall be your responsibility.
We may disclose information to third-parties/service-providers where they provide us with administrative, analytical, payment, management, office or technical services. All such disclosures will only be made to the extent that such third-parties/service-providers need to provide their services. We may share your data and information within the same internal company or with our subsidiaries/parent company for purposes common to the functioning of our company/website and providing the services under it. All such third-parties/service-providers will be required to comply with all the terms of this policy.
Your information might also be visible to a few other parties like personnel, employees, agents, or contractors which serve in and are limited to particular operations, sales, or administrative capacities with us. We may share your information with third-parties providing us with webhosting, web-design, call centre support or customer service and other such services.
We shall have the sole discretion to disclose your information, personal or otherwise, where we are mandated by law to do so or if we believe in good faith that such disclosure is in the interest of national security, public importance or essential to protect our rights and interests. This shall include any requests from law enforcement authorities or government agencies or any court orders or subpoenas. We shall also be entitled to make any such disclosure to prevent/investigate any violation of our Terms of Service, any intellectual property infringements, or to safeguard the proper functioning of our website and its services and protect the rights of our users and any other third-parties
We may share your data according to ICANN requirements with the registry operator, the backend registrar, an escrow agent or with ICANN itself depending upon the details of the particular case.
We may also disclose any other anonymized information to third-parties including but not limited to the combined usage statistics on our website, services or published content, or demographic information on our user base which also interacts with any content or services provided by such third-parties. Any such disclosure will be anonymized and completely rid of any personally identifiable information.
We may share your information with third-parties for academic or research purposes but we would only do so with your express consent. We do share segregated customer data but only after it has been anonymized and there is so scope for personal identification.
Your payment related information may also be shared with our payments processors, card networks and associations, and credit reporting agencies. Such information might also reflect on your credit reports including any defaults or delays in payments with us. In issues related to payments of dues or fraud, your information may also be shared with the concerned authorities, reporting agencies, associations and their authorized personnel, agents or representatives.
We may also monitor any telephonic or other conversation you have with us or any of our employees, agents or affiliates, training, review, research and customer service purposes. In case your call with us is being recorded, you will always be given a notification of the same before beginning your conversation with us and you can choose to not continue the call further.
We, any of our service providers or third-party partners may transmit, transfer, store or process your information outside the country of your residence in accordance with the laws of the applicable jurisdiction.
International Corporation for Assigned Names and Numbers (ICANN) requires all domain name registrars to record, store and disclose certain personal details about the out users when they register a generic top-level domain so that the other users can freely access the details of the domain name owners or license holders. Being an ICANN accredited registrar, we also have to mandatorily make provisions for the bulk downloading of personal information for the .com, net and org domain extensions for third-parties which have a bulk access agreement with us. This has to be disclosed to a publicly accessible database known as WHOIS database. Under the updated policies of ICANN any such personal data maybe redactable from the public records including the WHOIS database to comply with the GDPR requirements but may still have to provide access to such personal data to third-parties with reasonable and legitimate interests.
Any information, including personal information like your name, address, email, phone number, which you choose to publicly disclose on our website while interacting with our commenting feature, public message boards or any other personal/public means of communication with other users on our website, will be visible and disclosed openly. Any such disclosed information including any comments you make on our content can be accessed, stored, misused and further disclosed by third-parties. We disclaim any responsibility for such voluntary disclosure by you.
Where the commenting service is provided by a third-party it may collect the data on web-traffic even if you do not use the comment box. Such data will not be personally identifiable.
You shall be responsible for keeping your passwords and other sensitive information secure while using the Website. Kindly follow best practices for safe browsing including having strong passwords and not logging in from unknown device
We reserve the right to change, modify, remove or add any terms to this Privacy Policy at any time and without any notice. We advise you to keep checking this Privacy Policy regularly. The last date of updating will be visible on top and you can check for any changes in the document. We may notify you of any substantial changes with an additional prompt, or notification on the website, or via email. Your use of the website shall mean that you consent to the present and the most recent version of the Privacy Policy.
We make all reasonable necessary arrangements to prevent any unauthorized access to your information while also complying with all applicable security laws and regulations. All data processing and analytics are conducted following strict procedures and only to the extent of the purpose indicated; while access to such data is limited to only those who need such access to perform their responsibilities. We protect your information against any loss, theft, abuse, modification, deletion and destruction. We may use encryption and firewalls to further enhance safety and security measures.
However, nothing on the internet is truly invulnerable or private. You hereby acknowledge that we are not liable for any interception of information while transmitting your information over the internet. You release us from all possible claims arising out of any misuse or unlawful use of such intercepted information.
All personal information when transmitted to other websites for processing of a transaction, like the credit card numbers, is encrypted. We also update and review our security best-practices regularly and diligently. All our staff that handle your data are trained and knowledgeable on the regulations and laws governing data handling and processing. Furthermore, we collect, store, handle, process, transmit all your financial and payment related information in full compliance with the Card Payment Industry?s data security standards.
We provide you with the option to opt-out of receiving our marketing or promotional direct mails or any other communication from us. You can unsubscribe by clicking a link at the bottom of any email by us. You may also contact us regarding your wish to opt-out by any of the means provided on the website.
We use several third-party tools for analytics, automation, management and marketing. As a general rule, none of these collects personal information. However, we urge you to look at the privacy policy of each of these to get acquainted by their independent data handling process. Tools used by us include
We also use Google Analytics and you can read about "How Google uses data when you use our partners' sites or apps," here.
Any other links or advertisements you follow or click on from our website shall be governed by the separate terms and conditions and privacy policy of that particular website.
We may also utilize third-party services for placing advertisements on our website/services or to manage our advertisements on other websites. Our third-party service providers may place cookies on our website/services in order to cater customized ads to you and/or to determine the effectiveness of such ads. If you opt-out of receiving such internet based advertising or cookies you will still get advertisements but they wouldn?t be customized to your browsing history or interests. If you use a different browser, delete the cookies or use a different device, after optingout you may have to opt-out again.
You may be able to connect any of your third-party accounts to your account on our website. You acknowledge and consent that by making such connection you agree to a continuous release of information, personal or otherwise, from any of those third-party accounts to the extent allowed by such third-party websites/apps.
While making some of the purchases on our website you may be transferred to other third-party sites to complete such purchase. In such an event any information collected on you by such thirdparties shall be governed by the privacy policies of those third-parties.
Some of our emails may utilize a trackable clickthrough link to measure the effectiveness of our marketing strategies and consumer interests. If you prefer not to be tracker please do not click any links or pictures in these emails
Our website and all its services are available on an ?as is? basis. We make no warranties that they will be accessible or available at all times or that the use of the website or related services will be error-free and/or uninterrupted.
All the information collected by us would be included in our transferrable assets if we were to get acquired by another entity and thus would be transferred to such entity. However, in such a case you can withdraw your consent for collection of your information and/or ask through the contact information provided herein to delete all previously stored information on you.
If you close your account we may still communicate to you some updates or offers unless you have unsubscribed from email communication from us. We may also still store some of your information after you have closed your account with us
We will notify you and the appropriate authorities in case of any data breach where any personal or confidential information or data has been accessed without authorization and which poses the risk of serious emotional, financial, physical, psychological or reputational harm. We will also ensure a thorough investigation of any such breach and ensure that all preventive and security measures are in place.
You can change some of your personal information on the website at any time by logging into your account and submitting the new information. This includes name, address, phone number, email, card or payment details etc.
You can write to us to inquire if any of your information is being stored with us. You also have the right to ask us the kind of information we are storing related to you, the purpose and use of such information, the security mechanisms to protect the information, any disclosures being made on the information, and if there exists any automated decision making regarding your information. You can further request us to delete, transfer or modify your information and you can object to our usage and processing of the information if you think it is not for justified purposes. You can also object to the automated decision making regarding your data and any subsequent profiling. You can object to, and opt-out of any direct marketing from us.
EU individuals and Swiss individuals have certain rights to access Personal Information about them, and to limit use and disclosure of their Personal Information. We are committed to respect those rights. If you wish to request access, to limit use, or to limit disclosure, please contact us at admin@netsky.com.au and please provide the name of the user who submitted your Personal Information to our services. We will refer your requests to that user, and will support them as needed in responding to your request.
You can send all your complaints and queries to admin@netsky.com.au or to the address given below to our data protection officer.
In case of deletion or removal of any such data upon your request the website or some of its features may not work properly for you.
This Privacy Policy is governed by the laws of Australia
If you have any queries, complaints or requests regarding the handling, changing, or deletion of your data you can write to the us at:
admin@netsky.com.au
[other contact details like address, phone etc.]
